Account Manager

Manage and develop existing Accounts. They are a mixture of outsourced SaaS, managed hosting, and full IT outsourcing accounts.

Key Responsibilities
• Develop and maintain a key account plan (KAM) to achieve individual sales target
• To manage Advanced’s account management sales process from initial opportunity through
to the securing of the client purchase order and ensure a successful transition into Advanced
operations
• Pro-actively generate and close new business opportunities, through the existing Advanced
client base
• Develop multi-level relationships within the account
• The ability to build effective relationships both internally and externally will be a key part to
your success, so you must be able to demonstrate a range of influencing styles and techniques
• Maintain a high level of understanding of the Advanced managed service sales value
proposition and to be able to present these in context to the client need
• The Account Director plays an essential team-leading role, delegating projects and monitoring
workflow
• Carry out effective business meetings with existing clients/prospects including; meeting
preparation, agenda setting, meeting management, specify client needs, understand client
pains, articulate case studies and anecdotes, differentiate from the competition when
challenged, and create solutions aligned to the customer’s business challenges and close to
the next stage
• Produce sales proposals and deliver sales presentations, providing accurate and timely sales
forecast information to the Head of Account Management and Sales Director when required
• To develop and maintain knowledge and experience of relevant IT technologies and services
• Ability to manage client expectations to ensure that Advanced is able to deliver the required
levels of service
• To be aware of and comply with Advanced’s ITIL and ISO accreditations
• To adhere to the company Environmental Policy and procedures and to ensure that
Environmental impacts are minimised
• Additional duties require advising senior management on the progress of accounts,
monitoring budgets and profits

• As an Account Manager, you will manage relationships across a complex portfolio
• Manage the sales cycle from initial opportunity through to close
• Actively generate and close opportunities within the existing customer base
• Provide accurate sales forecasts for any given month or year
• Develop and maintain account plans to achieve individual sales target

• Account Managers will have strong negotiation and closing skills
• A proven track-record of success in B2B new business sales within a complex client portfolio
• Effective communication and time management skills

Successful candidates will participate in a one-month intensive boot camp to learn about our products, markets, and commercial strategy.

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Values Awards – Our quarterly employee-driven initiative to highlight and reward the people in the organisation who embody our values the most
• Clear Review – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

We are one the UK’s largest tech companies, and our products sit at the heart of some of the country's best-known businesses. We’ve grown phenomenally quickly with a £275m turnover and 2,800 employees supporting over 25,000 customers. We hire for potential. We want to make sure we have the best people for the job and provide genuinely equal opportunities for our people to thrive. Our recruitment process is designed with inclusion and equity at its core.

Find out more about the next steps once you’ve applied here - careers.oneadvanced.com/how-we-hire