Delivery Partner Manager

• Develop, build and lead a new Partner Delivery Approved program, identifying, recruiting, onboarding and managing a select group of Delivery Partners who meet the requirements of a OneAdvanced Delivery Partner.
• Identify and recruit new strategically aligned delivery partners
• Exceed partner acquisition targets as defined by the Chief Services Officer, to ensure capacity and fungibility of skills exist to deliver new and existing service opportunities.
• Working with training, product and engineering teams, build out new technical Partner Onboarding and Enablement program
• Develop customised targeted success strategies for new partners, including regular engagement, QBRs etc, with clearly defined measures around capability, training, customer CSAT, project delivery standards etc
• Create comprehensive presentations and proposals that drive new opportunities
• Maintain our CRM of current and prospective client information, driving best practice
• Demonstrate and market the OneAdvanced Services proposition
• Manage high-level partnership negotiations to ensure a fair and favourable relationship for all parties
• Working with Procurement and Service leadership, Lead negotiations and related contract terms to create mutually beneficial relationships
• Collaborate cross-functionally to drive successful partner onboarding
• Maximise opportunities to raise brand positioning and thought leadership by collaborating with marketing on campaigns, events, optimising attendance at strategic conferences and events
• Evangelise the partner program and maximise commercial return for all partnerships managed
• Build and deepen partnerships that enable OneAdvanced to grow in line with our overall strategy
• Collaborate with management on sales and delivery strategy, goals, planning, and forecasting

• Significant experience of Implementation / Delivery partner and alliances experience in a fast-paced SaaS environment
• Deep understanding of B2B customer needs and service delivery
• Proven experience of working with Onshore and Offshore Implementation delivery partners is essential
• Deep understanding of Professional Services and Support methodologies and ways of working
• Proven experience of building and scaling partner programme , ideally delivery focused
• Deep understanding of complex partner and alliance ecosystems
• Passion for Service and Service Excellence, ensuring our Partners maintain the expected standard around capability and service excellence
• Commercially astute and experienced in developing business cases and ROI in collaboration with partners, to include Sales and Delivery propositions.
• Ability to establish rapport, credibility & influence at all levels of an organisation, including C suite.
• An entrepreneurial spirit and excited to work on complex problems at scale
• Data-driven and analytical mindset
• Excellent communication and presentation skills
• Strategic thinking with tactical execution abilities
• Desire to continually be looking for improvement and greater results
• Self Starter – must be able to see the bigger picture and build ground up

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most
• Discounted Parking - We have partnered with QPark to provide an exclusive discounted rate for OneAdvanced employee's when purchasing a digital season tickets

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and Advanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger