Support Associate

Job Locations IN-KA-Bengaluru
ID
2025-7744
Category
Customer Services

Role Introduction

Job Title: [Support Associate]

 

Job Summary:
We are looking for an enthusiastic, proactive, and adaptable individual who thrives in a dynamic and collaborative work environment. As a key member of our team, you will be responsible for managing tasks independently, prioritizing work efficiently, and contributing to team success. This role requires self-motivation, the ability to find innovative solutions, and a willingness to adjust to changing demands. If you’re someone who enjoys taking ownership, is intrinsically motivated, and is able to collaborate with others while achieving results independently, we want to hear from you!

What You Will Do

  • Key Responsibilities:

  •  

    1. Self-Motivation & Achievement:
      • Drive and manage your own learning, career development, and project progression without close supervision.
      • Achieve personal and team goals through intrinsic motivation, remaining focused on non-material rewards such as personal development, job satisfaction, and team success.
      • Contribute to a positive, motivating work environment through your actions and attitude.
    2. Proactive Problem Solving:
      • Take initiative to find and apply innovative solutions to business challenges.
      • Demonstrate bravery and wisdom by finding new solutions and applying them pragmatically in your daily work.
      • Own your tasks and responsibilities and seek continuous improvement in your work process.
    3. Collaboration & Teamwork:
      • Support colleagues to achieve shared goals, contributing positively to team dynamics and business outcomes.
      • Participate actively in team discussions, resolving conflicts and disagreements in a constructive manner.
      • Promote collaboration within the team, fostering an atmosphere where everyone feels motivated to contribute.
    4. Independent Work & Decision Making:
      • Manage and prioritize your own time and workload effectively.
      • Make informed decisions and take independent actions on challenging tasks.
      • Complete projects or tasks with minimal supervision, demonstrating strong decision-making and problem-solving abilities.
    5. Adaptability & Flexibility:
      • Respond effectively to shifting priorities and changing demands, adjusting your approach as needed.
      • Demonstrate resilience and flexibility when handling conflicting requests or difficult situations.
      • Maintain focus on delivering results even when dealing with ambiguity or an evolving workload.

What You Will Have

  • Desired Skills & Experience:

  •  

    • Proven ability to manage time and tasks independently.
    • Demonstrated experience in a proactive role, where problem-solving and initiative were key to success.
    • Strong team player with excellent communication and collaboration skills.
    • Comfortable with ambiguity and change, and able to adapt quickly to new circumstances.
    • Ability to balance multiple tasks, prioritize effectively, and meet deadlines.

What We Do For You

  • Generous Annual Leave – 20 days, plus public holidays, with the possibility to buy additional days
  • Life Insurance – 3x times annual salary
  • to the latest technologies

Who We Are

OneAdvanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

 

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

 

To learn more about working at OneAdvanced please click here 

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