Commercial Operations Analyst

At OneAdvanced IT Services we deliver innovative IT solutions and support to a diverse portfolio of clients. Our mission is to empower businesses through technology, and we believe people are the key to our success.

The Managed Services division are seeking a Commercial Operations Analyst to join an existing team that are responsible for analysing financial data in order to support the oversight of our Revenue and Cost of Goods sold (COGS). Building reports in Power BI is a requirement of this role as we’re actively working to move away from Excel based processes. An understanding of Managed Services is highly desirable but not essential.

We are looking for a detail-oriented and data-driven Commercial Operations Analyst with strong analytical skills, a collaborative mindset, and a passion for turning data into actionable insights. This role supports the commercial and sales teams by delivering accurate reporting and operational support to drive informed decision-making and improve business performance.

Key Responsibilities

• Collaborate closely with the Sales team to provide data insights and support customer-related queries.
• Monitor and analyse sales, invoicing, and cost of goods data to identify trends, anomalies, and opportunities for improvement.
• Assist in the monthly variable billing process, ensuring accurate consumption-based invoicing.
• Liaise with Sales and Finance teams to gather relevant data and ensure commercial alignment.
• Develop and maintain dashboards and commercial reports using Excel and Power BI.
• Provide accurate and timely financial information to help management make well-informed decisions.
• Identify and investigate data trends or anomalies that may impact revenue or operational efficiency.
• Work cross-functionally to streamline processes, resolve data issues, and improve reporting accuracy.
• Ad-hoc Analysis: Perform ad-hoc analysis and reporting tasks as needed.

Skills & Qualifications

• Strong analytical skills to interpret financial data
• Proficiency in Excel, Power BI
• Previous experience in managed services is highly preferred but not essential
• Experience working with sales, billing, or financial data.
• Excellent communication and collaboration skills.
• Ability to manage multiple priorities and work effectively across departments.
• A proactive approach to identifying issues and driving continuous improvement.

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First
• Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those with endometriosis to thrive in the workplace

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger