Credit Controller

Take Control of Your Career – Join Our Dynamic Finance Team!

Are you a detail-driven finance professional with a passion for reducing debt and improving cash flow? We’re looking for a Credit Controller to take charge of a key client portfolio, optimising collections and maintaining strong customer relationships while playing a critical role in our finance operations.

This is a fantastic opportunity to join a forward-thinking company where your contributions truly matter. You’ll work closely with the Credit Manager and wider finance team, making a tangible impact on cash collections and debtor performance.

Please note, this is a hybrid opportunity, requiring three days a week at our Head Office in the Mailbox, Birmingham City Centre. 

• Own your ledger – Manage day-to-day cash collection across your assigned portfolio.
• Customer engagement – Proactively contact clients to chase overdue payments and build professional relationships.
• Query resolution – Log and escalate disputes promptly to ensure timely follow-up and resolution.
• Accurate reporting – Support senior leadership with timely, detailed debtor reports.
• Cash management – Assist with Direct Debit processing and ensure payments are allocated correctly.
• System accuracy – Keep customer billing and contact records up to date.
• Team collaboration – Work with internal teams to improve payment cycles and drive process efficiency.

• A solid understanding of the full Order-to-Cash (O2C) cycle.
• Good experience in a fast-paced finance function.
• Excellent communication skills – both written and verbal.
• Strong Excel and finance system skills.
• Confident, organised, and committed to continual improvement.
• Able to manage multiple priorities while maintaining strong attention to detail.

Bonus points if you have:

• Experience using Salesforce and NetSuite.
• Previous experience in a SaaS environment.

Advert Closing Date: Midnight, Sunday 7th September 

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Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

To learn more about working at OneAdvanced, please click here