e-Commerce Consultant

The e-Commerce Consultant is dedicated to delivering an exceptional customer-centric service on the Purchasing platform, creating and implement strategies that drive transactions through the marketplace.

Engage with stakeholders who are both technical and non-technical level to organise, develop, and execute growth plans for our customers.

Work collaboratively across Customer Support, Content Team, Implementation, Account Management, Product, Pre-Sales and Business Development, building long-lasting and meaningful relationships.

Continually develop an in-depth knowledge and understanding of the Purchasing product and the needs of customers implementing a Procurement system.

Use customer feedback and data to drive continuous improvement

Is an early adopter of new technologies, technical skills, and capabilities that improve performance; regularly experiments with and leverages technologies and tools to substantially improve performance

Offers penetrating questions to help others get to the heart of complex situations and find strong solutions; uses a range of inputs to fully understand and solve problems

Enhances and improves collaboration among coworkers and with external partners; solicits ideas from diverse colleagues, leaves space in conversation for them; gives credit well and generously

Is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner; maintains high ethical standards and professional codes of conduct

Ability to work on multiple projects whilst keeping stakeholders up to date efficiently

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger