Implementation Consultant

Job Locations UK-Birmingham
ID
2025-8204
Category
Customer Services

Role Introduction

An Implementation Consultant is responsible for ensuring the successful deployment and integration of software solutions for clients.

What You Will Do

Project Management: Overseeing the implementation process from start to finish, ensuring that projects are completed on time and within budget.

 

Client Interaction: Working closely with clients to understand their needs and requirements, providing guidance and support throughout the implementation process.

 

System Configuration: Configuring software systems to meet the specific needs of the client, including customising features and settings.

 

Training and Support: Providing training to clients on how to use the new system effectively and offering ongoing support to address any issues or concerns.

 

Documentation: Creating detailed documentation of the implementation process, including user manuals and training materials.

 

Testing and Troubleshooting: Conducting tests to ensure the system is functioning correctly and troubleshooting any issues that arise during the implementation phase.

What You Will Have

Strong project management skills

 

Excellent communication and interpersonal skills


Technical proficiency in relevant software and systems


Problem-solving abilities


Ability to work independently and as part of a team


Working effectively with cross-functional teams to drive growth and innovation.


Being flexible and open to changes in strategy and product prioritisation.


Focusing on customer value and simplifying the portfolio to meet their needs.

 

 

What We Do For You

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

  • Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
  • Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

  • Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

  • Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
  • Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

  • Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

  • MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
  • Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
  • Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

 

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

 

To learn more about working at OneAdvanced please click here 

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