Partner Enablement Manager

Job Locations UK-Birmingham
ID
2025-8221
Category
Customer Services

Role Introduction

Responsible for equipping and empowering strategic delivery partners with the tools, resources, and knowledge they need to effectively implement and support the company’s products and services.

 

This role involves developing enablement programs, working with our Learning and Development teams in creating and leveraging educational content, and working closely with cross-functional teams to ensure that partners are well-prepared to deliver exceptional value to customers.

What You Will Do

  • Support the Delivery Partner Manager in defining a Partner Onboarding Framework that allows for a scalable, repeatable process.
  • Implement enablement strategies that align with company objectives, focusing on unleashing the capabilities of strategic delivery partners using the Partner Onboarding Framework.
  • Undertake activities outlined in the Partner Onboarding Framework to successfully onboard Delivery Partners
  • Collaborate cross functionally to develop and maintain training materials, playbooks, and resources that support continuous learning and development for partners.
  • Collaborate with sales, marketing, and product teams to ensure that partners have access to up-to-date information and resources, enabling them to effectively represent the company’s offerings.
  • Track key performance indicators (KPIs) to evaluate the success of enablement programs, partner, skills, capability and capacity and identify areas for improvement.
  • Identify and implement tools and technologies that enhance partner engagement and improve operational efficiency.

What You Will Have

  • Has a sophisticated grasp of business drivers, finds new ways to increase own contribution. Stays attuned to business and industry changes, ensures own activities remain aligned to key objectives
  • Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays
  • Engages with a wide network, across many functions, disciplines, and business units, to add value to organisational efforts. Leverages a wide network to provide insight and influence outcomes
  • Tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments
  • Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports

 

#LI-RL1 

What We Do For You

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

  • Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
  • Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

  • Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

  • Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
  • Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

  • Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

  • MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
  • Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
  • Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger

Who We Are

OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.

 

We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.

 

To learn more about working at OneAdvanced please click here 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed