Sales Co-Ordinator

We're looking for a highly organised and proactive Sales Co-ordinator to drive client engagement and support our Platinum and Gold clients. The successful candidate will be responsible for booking high-quality face-to-face account review meetings, ensuring seamless coordination between clients and Account Directors/Managers, and maintaining accurate CRM records supporting growth within the Legal sector.

Client Engagement

• Proactively reach out to strategic clients to secure Account Reviews and Quarterly Business Reviews
• Build rapport with key stakeholders to ensure ongoing engagement and responsiveness
• Ensure smooth coordination between clients and Account Directors/Managers

Sales Activity Enablement

• Drive calendar activity by scheduling business reviews to ramp up modernisation to One Advanced Legal and renewal
• Monitor and follow up on outstanding meeting actions to keep momentum high
• Collaborate with Account Directors/Managers to align meeting objectives and agendas with wider growth strategy

Commercial Support

• Maintain accurate and up-to-date CRM records (e.g., Salesforce)
• Share meeting agendas with customers and sales personnel, including digital content on graduations to One Advanced Legal
• Support the team in hitting key meeting activity and pipeline generation targets

• Proven experience in sales coordination, client-facing administration, or a related field
• Excellent telephone and written communication skills to engage senior stakeholders confidently
• Highly organised, persistent, and able to manage multiple requests at pace
• Familiarity with CRM tools (e.g., Salesforce, Gong) and diary management

Desirable Qualifications

• Background in Sales co-ordination or customer resolution
• Experience in SaaS or technology
• Experience working with strategic and key clients
• Track record of exceeding customer-focused metrics, including customer resolution, meeting bookings, and high customer satisfaction scores

Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Annual Leave – 26 days of annual leave, plus public holidays and the ability to buy additional days
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First

Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally

• Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success
• Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. We also offer a range of external training opportunities including apprenticeship.

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme – Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance – Providing you with support and assistance when you need it most

Recognition – Highlighting and rewarding the great work our people do

• Performance & Talent – Our own technology platform that allows you to get real-time feedback, conversations and goals to help you become your best self

Making a Difference – we provide opportunities to help our people make a difference to the causes they care about

• MatchIt! – Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Volunteering Time – Our volunteering leave scheme allows you to use your time to help those who need it
• Pennies from Heaven – donate the pennies from your pay check to help make a difference without lifting a finger