At OneAdvanced, we deliver software that powers the essential services people rely on every day. Our solutions support organisations across the public and private sectors, helping them operate smarter, faster, and more securely.
We’re looking for a Senior Account Manager to join our high-performing commercial team. This is a key role focused on building trusted, long-term partnerships with strategic customers, driving value from our solutions, and identifying opportunities to grow and deepen relationships across our portfolio.
If you’re commercially astute, customer-focused, and thrive in a consultative sales environment, this is an opportunity to make a real impact within a growing and ambitious organisation.
Own and manage a portfolio of strategic and enterprise customer accounts, acting as a trusted advisor and primary point of contact
Develop and execute account plans to drive revenue growth, retention, and expansion across products and services
Build strong senior-level relationships with customer stakeholders, understanding their objectives, challenges, and long-term strategy
Identify cross-sell and upsell opportunities, working closely with internal product, delivery, and customer success teams
Lead commercial negotiations, contract renewals, and pricing discussions to deliver mutually beneficial outcomes
Accurately forecast pipeline and revenue, maintaining strong CRM discipline and reporting
Advocate for customers internally, ensuring a high-quality end-to-end experience and long-term customer satisfaction
Proven experience as a Senior Account Manager, Account Director, or similar role within a B2B or SaaS environment
A strong track record of managing and growing complex customer accounts
Excellent stakeholder management skills, with the ability to influence and engage at senior and executive levels
Commercial acumen with experience in contract negotiation, renewals, and revenue forecasting
A consultative, customer-first approach with strong problem-solving skills
Confidence working cross-functionally in a matrix organisation
Strong communication, organisation, and time-management skills
OneAdvanced is one of the UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as you can see, our software underpins some of the UK's most critical sectors.
We invest in our brilliant people. They are at the heart of our success as we strive to be a diverse, inclusive and engaging place to work that not only powers the world of work, but empowers the growth, ambitions and talent of our people.
To learn more about working at OneAdvanced please click here
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