Senior Cashier

The Senior Cashier is responsible for overseeing daily cash operations with a strong focus on accurate cash allocation, multi-currency (FX) processing, and direct debit management. This role ensures timely reconciliation of accounts, accurate posting of remittances, and effective communication with customers to obtain missing payment details. The Senior Cashier produces daily and weekly reports on cash activity and unallocated cash, supports month-end close, and upholds strong internal controls.

This is a senior technical role suited for an experienced cash management specialist with extensive NetSuite experience and strong financial understanding.

Key Responsibilities

Cash Allocation & Processing

• Accurately allocate cash receipts across multiple currencies, applying correct FX rates and ensuring compliant posting in NetSuite.
• Post remittances and support accurate, up-to-date customer account records.
• Process and manage direct debits, including posting, tracking, resolving returns, and reconciling activity.
• Investigate and clear unallocated or misallocated cash efficiently.
• Reconcile payment batches and investigate discrepancies or unidentified payments.
• Maintain thorough documentation of cash postings, adjustments, and FX impacts.
• Ensure Bank charges and forex gain/loss is posted correctly to maintain accurate ledgers.

Reconciliation & Controls

• Perform daily and weekly bank reconciliations, including bank downloads.
• Reconcile direct debit runs and resolve discrepancies or rejected items.
• Monitor and reconcile any possible FX variances and ensure accurate gain/loss postings.
• Prepare refunds to customers where required.
• Support month-end close activities with reconciliations, schedules, and variance analysis.
• Adhere to internal controls, accounting standards, and audit requirements.

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Customer & Stakeholder Communication

• Contact customers to request missing remittances and clarify payment details.
• Build and maintain strong relationships with customers’ finance teams to ensure smooth cash allocation.
• Collaborate with internal teams (Accounts Receivable, Credit Control, Finance) to resolve queries promptly.

Reporting

• Produce accurate daily and weekly reports on cash receipts, direct debit activity, FX impacts, and unallocated cash.
• Provide commentary and insights into variances, risks, or issues.
• Create ad hoc cash and reconciliation reports as required.

Process Improvement

• Identify and implement improvements to cash allocation, FX handling, and reconciliation processes.
• Optimise NetSuite functionality to improve automation and reporting.
• Assist in training and supporting junior team members.

Qualifications & Experience

• 5+ years’ experience in cashiering, accounts receivable, or cash management roles.
• Solid understanding of cash application processes, Bank Reconciliations and accounting principles.
• Strong understanding of FX transactions, multi-currency allocations, and FX variance postings.
• Demonstrated experience processing and reconciling direct debits.
• Advanced proficiency in NetSuite (required).
• Ideally a qualified accountant (e.g., ACCA, ACA, CIMA) or holding a recognised finance/accounting qualification.
• Strong Excel skills and experience with complex reconciliations.
• Excellent communication, analytical ability, and high levels of accuracy.

Key Competencies

• High attention to detail and numerical accuracy
• Strong analytical and investigative skills
• Ability to work independently and prioritise effectively
• Excellent stakeholder and customer communication
• Integrity and discretion with financial information
• Continuous improvement mindset
• Strong attention to detail and high accuracy in data entry.

• Wellbeing focused – Our people are our greatest assets, and ensuring everyone feels their best self to come to work is integral. 
• Annual Leave – 20 days of annual leave, plus public holidays 
• Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7.
• Personal Growth - Regardless of where you are at in your career, we’re committed to enabling your growth personally and professionally
  • Development Programmes – From Future Managers to Leadership Training, our development programmes help you get where you need to go
  • Online Learning Platform: SkillsHub! - Learning at your fingertips, anytime from anywhere. You can access our online library with relevant content for your career growth. 
• Life Insurance - 3x annual salary 
• Personal Accident Insurance - providing cover in the event of serious injury/illness.
• Performance Bonus – Our Group-wide bonus scheme enables you to reap the rewards of your success