Applicants must live within 30 minutes of the data centre in Slough (SL1 4QZ).
We deliver enterprise-grade, 24x7x365 technical operations to a mid-market customer base across public and private sectors. Our Slough data centre underpins this capability, hosting critical infrastructure and core services. The Systems Engineer – DC Operations will play a key role in ensuring that data centre assets are correctly built, connected, secured, and reflected in our configuration management systems. This position requires an individual with excellent attention to detail, a methodical approach, and a high level of personal accountability. You will work with confidence in live operational environments and take...
We are seeking an experienced and skilled Query Resolution Team Lead to join our team. As a Query Resolution Team Lead, you will be responsible for leading a team of query resolution analysts and administrators, ensuring high performance, productivity, and continuous development. You will play a key role in ensuring that invoice queries are investigated and resolved end-to-end, and that the team is aligned to the business model. If you have a proven track record in query resolution, customer service, credit control, and collections, and possess strong leadership and management skills, we encourage you to apply for this exciting opportunity.
Senior People Advisor
The role will report into one of the People Business Partners and support a function. The role will cover end to end People processes, linking in closely with our L&D, TA and Reward/Ops teams.
As the Middleware Integrations Architect with a Master Data Management (MDM) focus, you will be pivotal in designing and implementing integration solutions that connect IT Service Management (ITSM) systems with MDM platforms and other enterprise applications. You’ll be responsible for creating a cohesive architecture that supports data integrity, streamlines workflows, and enables better decision-making across the organization. Working closely with cross-functional teams, you will ensure that integration solutions align with both business and technical requirements, helping to drive operational efficiencies and data quality improvements.
An exciting opportunity for an experienced and highly capable Senior Business Development Manager to play a key role in the company’s ambitious growth plans by driving the acquisition of new managed services clients.
We are seeking a highly skilled and motivated ServiceNow Developer to join our team.
The ideal candidate will possess extensive experience in ServiceNow platform development, configuration, and implementation, particularly in IT Service Management (ITSM), IT Operations Management (ITOM), ServiceNow Discovery, and system integrations. This role requires hands-on technical expertise and the ability to work closely with clients to deliver high-quality ServiceNow solutions that meet their business needs.
We are looking for an experienced Technical Support Engineer who will be based at one of our customer’s sites in the Northampton area, and some remote sites across Birmingham and Essex, to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.
About the Role:
We’re seeking a highly experienced Senior Data Engineer to play a pivotal role in transforming our internal data ecosystem. This role will directly support the adoption of an enterprise-wide Master Data Management (MDM) strategy, ensuring exceptional data quality and governance across a suite of systems including Salesforce, NetSuite, Boomi/Prismatic, Helix, Anaplan, and Snowflake.
You’ll partner closely with cross-functional teams, acting as a key liaison between technical and business stakeholders, while designing scalable data...
In this role, you'll play a key part in ensuring the smooth and efficient operation of our Shared Services Center. You'll be responsible for a wide range of accounting tasks, providing support to various departments across the organization.
Join us as an experienced Account Director to manage our high value customers in our Legal business. You will be responsible for looking after our relationships with our customers in this market throughout the sales cycle, from initial opportunity to close. Through building valuable relationships and being curious, you will help our existing customers have access to the latest software and relevant products across the portfolio. 75% of the UKs top law firms use Advanced Technology.
Are you ready to make a real impact? Join the OneAdvanced Product Marketing team as a Product Marketing Manager for our healthcare product category and take a lead role in driving the success of our cutting-edge development initiatives. This is your opportunity to shape the strategy behind the products that help shape much of the UKs health services.
This is your chance to thrive in a fast-paced and dynamic environment, working with a...
Are you ready to make a real impact? Join the OneAdvanced Product Marketing team as our Product Marketing Manager for our Education category and take a lead role in driving the success of our cutting-edge development initiatives. This is your opportunity to shape the strategy behind the products that have a huge impact in the world of UK Further and Higher Education.
This is your chance to thrive in a fast-paced and dynamic environment, working with a multidisciplinary team of experts. You'll play a pivotal role in bringing...
We are looking to hire a driven, proactive and high performing Account Director for the Primary Care team to support our fast-growing business. Reporting to the Sales Manager, the successful candidate will be responsible for managing an allocated set of customer accounts from our Primary Care customer base, managing all existing spend with Advanced and selling the full suite of Advanced Solutions. 27M people have clinical correspondence managed by our health and care product Docman.
To support our growth ambition, we are looking to recruit a new role of Value Creation and Onboarding Engineer.
Reporting to the Senior Director, CX, you’ll collaborate with category leadership to ensure that our priority customers receive a differentiated experience, maximising their investments in One Advanced.
We are looking for an experienced Technical Support Engineer who will be responsible for covering multiple customer’s sites,
predominantly in London area with expected travel across the UK, to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.
Oversee and manage major incidents for customers, ensuring all necessary communication is carried out, coordinating and aligning all necessary resources to allow timely resolution of major incidents and maintaining customer satisfaction in the execution of our services to resolve major incidents
Are you passionate about creating captivating video content that tells a story and drives engagement? Join our fast-growing Product Marketing team as a Video Executive and bring your creative vision to life! This is your chance to take a key role in producing dynamic, high-impact videos that showcase our innovative software products to a broad and diverse audience.
You’ll have the opportunity to sharpen your skills, experiment with fresh ideas, and make a real impact in a collaborative, forward-thinking environment. From concept development to editing, your work will directly shape how our products are seen and experienced by customers, ensuring they stand out in a competitive...
The Senior Manager of finance operations will help support day-to-day operations within the finance function, with a primary focus on optimising cash collections, reducing overdue debt (DSO) ensuring high levels of billing accuracy and reducing aged billing and renewals. This role will also involve improving cash flow forecast accuracy, supporting prompt query resolution, managing sales order processes, and driving initiatives to improve working capital.
The Senior Support Consultant is a customer-focused and technically skilled specialist providing advanced support for our UK payroll SaaS platform. This a key role, handling complex and escalated issues, using in-depth knowledge of UK payroll legislation and software troubleshooting to deliver timely, high-quality resolutions. The Senior Support Consultant acts as a trusted advisor to customers, ensuring a smooth and professional support experience, whilst also collaborating with Product, Professional Services, and Customer Experience teams to share insights and drive continuous improvement. The role-holder thrives on solving problems, values customer success and wants to...
We are looking for an exceptional Head of New Business Sales to lead, manage, and drive our high-performing sales team targeting the legal sector. You will play a pivotal role in both the day-to-day management of the team and shaping the strategic direction of the business as we continue to grow and evolve rapidly.
This is a fantastic opportunity to be part of a dynamic, fast-changing company, where your leadership and expertise will directly impact our success. The role is hybrid, with an office base in Birmingham, and we welcome applications from candidates across the UK.
Job Summary: We are seeking a results-driven, SEO to take ownership of a broad range of SEO activities. You will be responsible for driving performance, collaborating with cross-functional teams, and utilizing both technical and content SEO strategies to improve our search engine visibility. The ideal candidate will focus on executing high-impact SEO initiatives, including keyword research, content optimisation, technical SEO, link building, and integrating AI-driven strategies to enhance our SEO efforts. You should have a strong track record of improving SEO performance, with a hands-on approach and the ability to adapt quickly to algorithm updates.
Are you ready to lead, inspire, and make a tangible difference? Join us as Head of Product Marketing for our Legal & Education product categories, where you'll take command of defining and delivering product marketing strategies that align perfectly with our business and R&D objectives. This is an incredible opportunity to shape the future of these vital markets, guiding teams and initiatives that empower success.
This is more than just a strategic position; it’s a leadership role that drives change and impacts our entire commercial operation. You’ll lead the Product Marketing efforts for the Legal & Education categories, ensuring our messaging, value propositions, and strategies stay ahead of the curve. You’ll also take on...
Are you ready to make a real impact? Join the OneAdvanced Product Marketing team as our Product Marketing Manager for our Technology Platform and take a lead role in driving the success of our cutting-edge development initiaitives. This is your opportunity to shape the strategy behind the technology that powers a diverse range of our investment products, from core business applications like Payroll and Finance to specialised solutions such as Practice Management, Learner Management, and Patient Care.
This is an excellent opportunity for an individual looking to further their career in Finance. Working in the Credit Control team, you will get invaluable exposure various disciplines within a Finance department.
Successful candidates will be provided on the job training whilst being supported by senior members of the team to help develop their soft skills and knowledge within the Credit Control function.
It is essential that you are able to work from our HQ in...
We are seeking a dynamic Sales Enablement Analyst to join our team who will be responsible for driving sales effectiveness [seller productivity & proficiency] by optimising use of key sales tools and data insights. Supporting wider Revenue Enablement
OneAdvanced is seeking an exceptional Reporting & BI Systems Director to lead the transformation of our financial and operational management reporting capabilities. This high-impact leadership role requires a strategic, tech-savvy professional who can harness BI systems, automation, and AI to drive insight-led decision-making.
As a Reporting & BI Systems Director, you will own the Anaplan platform, oversee the rollout of automated dashboards and reporting, and act as the bridge between business needs and technical execution. Your work will directly influence executive-level reporting, financial insights, and key SaaS performance metrics, ensuring our leaders have...
An exciting opportunity has arisen for an ambitious individual to join our growing Procurement team on a hybrid, permanent basis. This important role will focus on increasing our strategic procurement capability, transforming the way we work, and delivering opportunities that drive EBITDA improvement. We are passionate about our potential and are looking for someone who will be instrumental in helping develop our talent, be a champion for procurement and who is motivated to build strong relationships with our technology teams.
This is an exciting,...
Overview:
The Platform Operations Engineering Manager is a pivotal leadership role responsible for ensuring the stability, scalability, and operational efficiency of our platform. This role will oversee platform operations, implement automation, and drive best practices to enhance the reliability and performance of our infrastructure. The manager will foster a culture of operational excellence, empowering product teams to build, deploy, and scale applications seamlessly while maintaining security and compliance.
This position requires a blend of strong technical...
Job Description: SRE Engineering Manager - DevOps & Reliability
Overview: We are seeking a highly skilled and experienced SRE Engineering Manager to lead our Site Reliability Engineering (SRE) and DevOps teams. This leader will play a crucial role in overseeing the software development lifecycle, driving automation, reliability, and performance improvements, while ensuring alignment with company objectives. This position requires a combination of technical expertise, leadership, strategic thinking, and the ability to manage a team of engineers. As a key enabler of business success, the SRE Engineering Manager will be instrumental in ensuring the reliability and...
We are seeking an experienced ISO Manager to act as a Subject Matter Expert (SME) in relation to our ISO standards, leading the ongoing development, implementation, and improvement of our Integrated Management System (IMS). This role will ensure the organisation not only meets but exceeds compliance requirements while driving a culture of continual improvement.
The successful candidate will also play a key role in supporting the adoption of new standards, including ISO 42001, enabling One Advanced to maintain its competitive edge in a rapidly evolving technological landscape.
The ideal candidate will be someone with drive who is well used to working in a complex, global matrix...
We are seeking a skilled IRCA trained Internal Audit Manager to join our growing compliance team.
This new role involves conducting systematic internal audits to ensure our compliance with current ISO standards while actively contributing to the implementation and integration of new standards, such as ISO 42001, ISO 22301 etc, in alignment with organisational goals, during a busy time of change and process improvement.
The ideal candidate will be someone with drive who is well used to working in a complex, global matrix environment and thrives in a varied role.
You will be...
This is an exciting opportunity for a natural story-teller to join the Solutions (Pre-Sales) team and apply your expertise to shape the success of our Legal Software Portfolio.
Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment in a role that matters.
Join our team, where our customers and cloud technology are at the core of everything we do. As a Professional Services Azure Architect, you will play an important role in guiding customers on their...
The Senior Service Desk Manager will oversee the daily operations of the service desk, ensuring efficient and effective support to our customers. This role includes managing budgets, resource capacity planning, operational efficiencies, and enhancing the overall customer experience.
The Quality Assurance and Compliance Lead will be a catalyst for change by proactively identifying opportunities that will deliver measurable improvement in service delivery and operational effectiveness.
In this role, the leader will bridge the Services business, working collaboratively across workstreams to deliver objectives in a sustainable manner that are efficient, effective, and fit for purpose
#LI-VH1
To support our growth ambition, we are looking for a Partner Manager to lead our newly formed Partner Delivery program.
Reporting to the Senior Director of Service Operations, you’ll collaborate with the global Services leadership teams as well as our Commercial Units, to shape the future of how we deliver value to our customers through the expanded use of onshore and offshore implementation delivery partners.
To support our growth ambition, we are looking to recruit a new role of Value Creation and Onboarding Engineer.
Reporting to the Senior Director, CX, you’ll collaborate with category leadership to ensure that our priority customers receive a differentiated experience, maximising their investments in One Advanced.
To support our growth ambition, we are looking to recruit a new role of Value Creation and Onboarding Engineer.
Reporting to the Senior Director, CX, you’ll collaborate with category leadership to ensure that our priority customers receive a differentiated experience, maximising their investments in One Advanced.
The Senior Manager, Billing, Credit Collections & Renewals will be responsible for overseeing and managing the day-to-day operations of the billing, collections, and renewals functions within the company. This role involves leading a team, collaborating cross-functionally with sales, customer success, and finance, and implementing strategies to improve cash flow, reduce credit risk, and increase customer retention through timely renewals. You will ensure smooth and efficient processes across all stages of the customer lifecycle, with a focus on accuracy, customer satisfaction, and operational efficiency.
We are seeking a highly skilled and experienced Problem and Change Team Leadto lead and manage our Problem and Change Management team. The successful candidate will be a subject matter expert in IT Service Management (ITSM) processes and will be responsible for ensuring the effective management and resolution of IT problems and changes within the organization. This role requires a strong background in ITIL, excellent leadership skills, and a proactive approach to continuous improvement.
We are looking for a customer obsessed Technical Services Engineering Team Lead to drive this culture in our teams and to ensure our customers receive excellent service through the management of on-site Technical Services Engineers at client site based operations across one or more customer contracts.
The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that encompass the Advanced core values along with identifying opportunities for service improvement and efficiencies.
We are looking for a highly motivated individual with strong organizational and technical skills for the position of Senior Data Analyst.
The person in this role will be an expert in managing and analysing large sets of data, maintaining data integrity and communicating relevant insights to the company, and collaborate with their team and other key stakeholders to understand and deliver their data needs with pace. You will be supporting enterprise reporting of product and portfolio performance to executive...
As an experienced People Analytics Specialist, you will play a pivotal role in ensuring our People function and organisation is data-led and outcomes oriented. Your primary responsibility will be to provide actionable insights that drive strategic decision-making. This is an individual contributor role, and you’ll have the opportunity to shape our data strategy, establish and maintain real-time dashboards, and create beautiful visualisations that empower our department, managers, and leadership. This role reports into our People Operations Director.
Working within the Government Business Unit the successful candidate will be accountable for managing the relationship with our high value and high growth potential customers principally to facilitate retention and drive revenue growth through upsell and cross sell of the Advanced software portfolio. The successful candidate will need to demonstrate the correct behaviours and activity levels daily to ensure that the overall business revenue targets associated with the existing customer base are achieved.
We are seeking a dynamic and experienced Financial Solutions Consultant to join our team. This role will focus on working closely with the sales team to provide technical expertise, demonstrating the value of our financial software solutions to help businesses realise how software solutions can improve their organisation and drive efficiencies and productivity. The ideal candidate will have a strong understanding of finance and accounting principles, coupled with hands-on experience with enterprise financial software solutions. You will act as the bridge between our technical teams and customers, ensuring the solution aligns with their business needs.
The Principal Product Owner is a portfolio and product feature/function expert who works closely with customers (and the market) to ensure needs are understood and prioritised. With a strong focus on maximising the value delivered, the Principal Product Owner applies their extensive Portfolio understanding of market and customer needs, to prioritise requirements and ensure the Portfolio Product Backlog aligns. This role suits someone who enjoys collaborating with customers, staying abreast of...
We are looking for a highly skilled engineer with extensive experience in implementation, maintenance and support of the Microsoft 365 Platform. The engineer will also be responsible for the maintenance, troubleshooting and technical support of the Power Platform suite across multiple Managed Service customers.
Working alongside our Power Platform consultants and as part of a wider team specialising in Application and Microsoft 365 services, you will be providing input into the future...
The Salesforce Technology Manager is responsible for leading and optimizing our CRM technology initiatives. This role will ensure that Salesforce solutions align with business objectives, enhance customer engagement, and drive operational efficiency.
The Salesforce Advanced Admin is responsible for supporting and optimizing Salesforce applications within the IT Service Desk environment. This role is central to enhancing end-user support, resolving advanced Salesforce issues, and implementing solutions that increase efficiency and user satisfaction. As a key member of the Service Desk team, you will bring deep Salesforce expertise, providing hands-on support, developing solutions, and continuously improving the service experience for both internal and external users.
