Job Listings

As part of the Customer Services management team, the Service Desk Team Manager (SDTM) is responsible for all activity related to the efficient and effective provision of services to meet the requirements of customer contractual obligations for Service Desk.   Leading the team for management service activity, alongside the other Service Management team acts as the single point of contact for the provision of service desk service lines.

Are you a tech-savvy, innovative communications specialist ready to make a substantial impact? We are seeking a seasoned Senior Executive for our Internal Communications team. In this role, you'll not only shape our communication strategy but also define the future of our internal communications by leveraging cutting-edge technology and programs   Please note this is a hybrid Birmingham role   #LI-VH1

We are looking for an experienced Technical Support Engineer who will be supporting customer’s sites mainly in the north east of England to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.   You will be required to travel to different client sites across the UK. 

As an .Net Application Support Developer, you will be responsible for supporting, developing, and deploying  web based application using .Net programming languages such as C# and Visual Basic .Net.  You should have some experience or knowledge of developing cloud-based solutions using Microsoft Azure. You will work with clients to understand their issue / bug, translate them into technical specifications, investigate the issue and implement the solution. You will also collaborate with other developers to ensure best practices, standards, and guidelines are followed.

To deliver our Advanced 3.0 strategy we need great people. We put our Employee Value Proposition at the heart of our People agenda as we believe the culture at Advanced is unique & makes us special.  We need to ensure that our value proposition is consistently delivered and reinforced in every aspect of our employee and candidate journey. To do this we’ll need to attract the right and the best people, retain and nurture them by providing a great employee experience.  The role of Employer Brand is critical to this.   This role sits within our People Experience function and is responsible for the development, delivery and management of the Advanced Employer Brand across the business. With a global remit you’ll work in close co-operation with the people centres of excellence such as  Talent Acquisition, Culture and Learning & Development to support the embedding of our Employer Brand throughout the employee lifecycle.

Oversee and manage major incidents for customers, ensuring all necessary communication is carried out, coordinating and aligning all necessary resources to allow timely resolution of major incidents and maintaining customer satisfaction in the execution of our services to resolve major incidents

Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment in a role that matters.   Due to continued growth, we are looking for a confident CCNP/ level networking consultant to join the Managed Services business unit within Advanced.   As a senior network consultant, you’ll have the opportunity to work across a broad range of networks and networking technology that we manage on behalf of our customers. You’ll be an aspiring architect, who still enjoys the day to day of technical delivery.  You’ll have a varied role working mainly on technical delivery and implementation, but also supporting our presales team with initial scoping and estimating and working on both high- and low-level designs for customers.    

We are seeking a skilled and passionate DevOps Engineer to work on Delivery and support of cloud platform for Advanced Products. This exciting role requires an innovative individual taking previous experience to identify opportunities to automate and improve existing and new cloud platform builds primarily on AWS platform. This position is remote in UK.

We are looking for a techno/functional consultant with Dynamics 365 CE and Power Platform skills to deliver solutions for our customers based on Microsoft Dynamics CRM and Power Platform.  The Dynamics CRM Consultant will be responsible for planning, designing, building, testing and maintaining solutions for customers based on Dynamics CRM CE modules and Power Platform. The key focus of the role will be capturing user requirements, creating design documents, configuring and customising Dynamics module and also extending the platform using development technologies like .net and javascript. 

We are looking for a technically minded professional to join our business! Primarily based around Microsoft technologies this Technical Consultant role is primarily focused on the deployment of Microsoft Azure based solutions to our customers. You will also deploy our own software solutions, providing technical pre-sales assistance to our Account Managers.   We are looking for someone who is comfortable with undertaking commissioning and on-site deployment of hardware.   The is a hybrid role with the ability to work from home, but will also have some in-office days and occasionally includes an element of travel to customer site visits.   #LI-KW1

The SIAM Technical Account Manager is an important leadership role operating as the Technical Lead within Account Teams for our key Managed Services customers. In this role you will be responsible for governance and leadership, ensuring contractual requirements are met and we deliver an excellent service.  You will be accountable for the supplier management, oversight of theservice health and its improvement through continual technical innovation, lifecycle management and technology roadmap.   Through high quality communication and collaboration with your customer and stakeholders, you will drive change to existing solutions and bring in new innovations. You must be able to articulate and demonstrateconstantly to the customer the value of your role and the service we provide. 

We are looking for an Support Analyst to join our 24x7 Operations Centre providing infrastructure monitoring including response and resolution as well as providing technical support to our customers. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service in line with SLAs.   You will work on a rota basis which will involve working in a 12-hour shift pattern including both days and nights across weekdays/ends and bank holidays. This role is permanantly based in our York office (Monks Cross).

You will be part of a team of Professional Services Project Managers within our managed services business to drive quality and value for our customers whilst maintaining high quality delivery within the Project Team. Working closely with Stakeholders such as our customers, Presales Architects, Account Managers and Operations resources. 

Part of the Group Finance Team, this role reports directly to the head of FP&A and has responsibility for supporting both the business and other finance teams. This entails the delivery of timely & accurate month end reporting, business intelligence and insightful actionable analytics. The information provided ultimately helps to shape the future of the business, driving commercial performance & delivery of the financial plan. This position is critical in supporting the Group FP&A Cycle.  

We are seeking a highly organised and dynamic HR/Recruitment Coordinator to join our Human Resources team. In this pivotal role, you will be instrumental in driving our recruitment efforts, ensuring that we attract and retain the best talent. Your responsibilities will include managing job postings, screening candidates, coordinating interviews, and facilitating the onboarding process. The ideal candidate will have excellent communication skills, a proactive approach to problem-solving, and a strong understanding of HR practices and principles. If you are passionate about finding the right people to help our company succeed and thrive, we would love to hear from you.

The Technical Account Manager is an important leadership role operating as the Technical Lead within Account Teams for our key Managed Services customers. In this role you will be responsible for governance and leadership, ensuring contractual requirements are met and we deliver an excellent service. You will be accountable for the service health and its improvement through continual technical innovation, lifecycle management and technology roadmap. Through high quality Communication and collaboration with your customer and internal stakeholders, you will drive change to existing solutions and bring in new innovations. You must be able to articulate and demonstrate constantly to the customer the value of your role and the service we provide.