As Senior Director, Services (Health), you will shape and lead the Services strategy for our Health customer portfolio, with accountability for customer experience, retention, service revenue and delivery performance.
You will bring together Support and Professional Services around a consistent, scalable approach that helps customers get greater value from our products. You will lead the evolution of our services model, moving beyond traditional implementation towards higher-value advisory and data services, while developing service offerings that reflect the needs of different...
Own and manage the Incident, Problem and Change processes for our customers, ensuring all necessary communication is carried out, coordinating and aligning resources to allow timely resolution of incidents, driving out recurring problems at root cause, and enabling the safe and efficient delivery of change, while maintaining customer satisfaction across the delivery of these services.
About the Role
OneAdvanced's Site Reliability Engineering function is responsible for how well we can see into our own systems, and how fast we can act on what we see. As Senior Manager, Site Reliability Engineering, you'll own the monitoring and observability roadmap across our full product portfolio — spanning Health, Legal, Education, Workforce Management, and other sectors — and lead a team of 15-20 SRE engineers to deliver it.
You'll also...
Reporting to the Events Manager, the Event Specialist is the hands-on delivery expert within the group events team. Where the Events Manager owns the Group Events Plan, the Event Specialist turns that plan into reality: managing the end-to-end delivery of a wide range of internal and external events, supporting our Internal Comms, Brand and Commercial Unit marketing teams with their vertically focused events, and ensuring every event carries the brand consistently and delivers measurable pipeline growth for the business.
The PMO Business Partner acts as a centralized governance and resource coordination function, ensuring operational efficiency, compliance, and accurate forecasting.
Core Responsibilities:
- Governance Audits: Review project documentation for compliance with PMO frameworks and track corrective actions.
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We are seeking a high-impact SDR Manager to build, drive, and lead a results-obsessed team that consistently beats pipeline targets in a fast-moving SaaS environment. You’ll set the standard for performance, instil a...
As we continue to scale, evolve how we serve our customers and embed AI into the way we work, we're looking for a People Business Partner who can help turn that ambition into organisational reality.
You'll be joining an award-winning People team, recognised as CIPD People Team of the Year and HR Excellence People Team of the Year, inside a business named among the FT's Best Employers in Europe and one of the UK's most innovative companies.
This is a genuinely strategic partnering role. Working...
OneAdvanced's IT Managed Services business helps customers modernise and run their datacentre and Azure environments. The Professional Services function delivers structured, outcome driven technical engagements that help customers design, implement, and optimise their infrastructure, spanning both on premises datacentres and Microsoft Azure.
This is a hybrid, delivery focused, customer facing role covering datacentre infrastructure and Microsoft Azure. You will implement and migrate infrastructure across Windows Server, virtualisation and compute platforms, storage, clustering, backup, and disaster recovery, and deliver Azure infrastructure and hybrid identity workloads alongside them. Working knowledge of Microsoft...
At OneAdvanced, we develop and host multiple software products and manage a large technical infrastructure spanning Public Cloud, Private Cloud, and on-premise data centres. We are building an AI-first business, and we invest heavily in security and engineering to build, run, and protect our products and customer data with confidence.
This role sits within our Identity and Access Management (IAM) function and reports to the Director of IAM. It is central to a major investment for us: the design, build, and deployment of our next-generation Privileged...
OneAdvanced is looking for a capable, motivated Legal Counsel to join our dynamic Legal Commercial Team. In this key role, you’ll support the business in achieving its growth ambitions across the UK and Ireland, providing practical, commercially focused legal guidance that helps drive strategic decision making across both private and public sector customers.
Reporting into our Senior Legal Counsel, you’ll work closely with stakeholders across the organisation to negotiate contracts, manage legal risk, and ensure we continue to operate with high legal and ethical standards.
This is a hybrid role with at least one day per week working from our Birmingham HQ.
We are looking for a Senior Product Manager to lead on our Data as a Service (DaaS) capabilities within the IQ Health team, with common services and modernised workflows also in your remit. DaaS is the primary focus. You will own how IQ Health exposes healthcare data as governed, reusable and commercially viable data products and services that other teams and customers build on. This is a data-led, platform-oriented role for someone who operates with real autonomy, is genuinely comfortable running their own user research, and brings strong AI-enabled ways of working.
This is a hybrid role based out of our...
Owns the end-to-end technical strategy, roadmap, and product management for OneAdvanced, IQ-Intelligent-Platform. Acts as the connective tissue between platform capabilities (Data & AI, Core Services, Security, Integrations, etc.) and the vertical/product teams that consume them. This is a deeply technical product role — not pure feature ownership and not pure technical marketing or Product Management. The PM must translate complex platform primitives into clear product outcomes, drive prioritisation across engineering and data teams, define how platform capabilities surface to customers and internal builders, and ensure the IQ Intelligent Platform becomes the foundation that accelerates...
This role owns the roadmap for OneAdvanced's own agentic toolchain, the tools, ways of working and systems moving product and engineering teams to frontier-level agentic development, and for Strawberry Moon, the product that has grown out of that internal capability and is now being taken to market. This role works directly with the team building the toolchain, translating internal adoption learnings into a roadmap that serves two audiences: OneAdvanced's own teams today, and external customers as Strawberry Moon is productised.
This is a hybrid role based out of our York or Birmingham office, with...
IQ is OneAdvanced’s intelligent, AI-enabled product experience, bringing together customer data, usage insights, memory and personalisation to help customers get more value from the products they use. In this role, you will own the development of native research and analytics capability within IQ, delivered through a phased transition alongside the existing external tools: Pendo for product analytics and Condens for research repository and synthesis. You will also own the customer-facing capabilities built around usage, consumption, memory and personalisation, working closely with the Principal PM, IX & Mobile, wherever these connect to the core experience.
The role has a dual mandate:...
The Product Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised product backlog and roadmap. Working closely with engineering, design, commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve...
The Senior Product Manager for Legal is responsible for leading the strategy, delivery, commercial performance, and continuous improvement of multiple products and workflows, with a specific focus on the billing and legal accounts side of the Legal portfolio. The role balances customer needs, business objectives, market opportunities, and technical capabilities to drive product outcomes that deliver measurable commercial and customer value. Unlike a Product Manager who primarily focuses on an individual product or workflow, the Senior Product Manager operates across multiple products, coordinating cross-product priorities, dependencies, investment decisions, roadmaps, and go-to-market execution while...
This strategic leadership role is responsible for driving the successful delivery of professional services, implementation, enrolment and support across a portfolio of customers. The role is accountable for achieving customer outcomes while ensuring the delivery organisation meets its commercial, operational and financial objectives.
It leads high-performing teams responsible for customer onboarding, implementation, adoption, service delivery and support, ensuring customers realise value quickly and achieve their desired business outcomes. Working closely with Product, Engineering, Sales, Customer Success and other Services leaders, the role drives operational excellence, continuous improvement, customer retention and sustainable...
Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.
We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide proactive management and incident response across infrastructure, cloud and modern workplace services.
We are seeking a highly motivated, organized, and experienced individual to join our software company as a Sales Support Manager. Reporting to the Head of Sales Operations, this role is pivotal in ensuring smooth sales operations, customer satisfaction, and driving team performance. As a Sales Support Manager, you will provide strategic operational support to the sales team, troubleshoot customer issues across all accounts, and lead the Sales Support team to achieve exceptional customer and business...
OneAdvanced is moving fast — and we mean that literally. We're in the middle of an ambitious upskilling and reskilling agenda, underpinned by AI, that's reshaping how our people learn, grow, and work, and we need a Learning Operations Manager who thrives on pace, rigour, and getting things genuinely done.
You'll be joining an award-winning People team — recognised as CIPD People Team of the Year and HR Excellence People Team of the Year — inside a business named among the FT's Best Employers in Europe and one of the UK's most innovative companies. This isn't a team resting on its laurels; it's one that keeps raising the bar, and we're looking for someone who wants to help us raise it...
We are seeking a qualified Chartered Accountant (CA) based in our Bangalore office in India with mandatory Big Four (PwC, Deloitte, EY or KPMG) experience (minimum 5 years post qualified) to join our Statutory Accounting team as a Statutory Accountant. The role will be responsible for supporting the preparation and delivery of IFRS group reporting and UK statutory financial statements for multiple UK subsidiaries within a complex multinational group structure.
At OneAdvanced, we're building technology that powers the world of work.
We're looking for an experienced, customer-focused Bid Manager who is ready to make a real impact. You'll bring proven experience managing complex, competitive bids and be confident owning the process from qualification through to submission, working across a fast-paced, multi-sector business.
OneAdvanced is building a new Data and AI capability that will shape the future of our products and services. With decades of trusted data across health, legal, education, care, finance, HR and payroll, we have a unique opportunity to unlock insights that create meaningful value for our customers.
As Principal Product Manager, you'll play a key role in turning that opportunity into reality. You'll own the strategy, discovery and delivery of data and AI products across our portfolio, taking ideas from early concepts through to successful commercial products. Working closely with engineering, data science, legal, commercial and product teams, you'll help define the future of Data and AI at OneAdvanced.
At OneAdvanced, we're looking for an ambitious and results driven Account Director to join our high-performing commercial team. This is an exciting opportunity to work with one of the UK's leading software and services providers, helping organisations across the Urgent Care sector transform the way they operate.
We're seeking an ambitious Account Manager to join our talented team at OneAdvanced, a leading software supplier to the UK's social care sector. As a key member of our sales team, you will play a pivotal role in cultivating strategic partnerships with our existing customer base. This role directly contributes to OneAdvanced's mission of "powering the world of work" and shaping the future of social care by influencing sector wide transformation.
The Portfolio Manager is responsible for leading the successful delivery of large-scale, complex programmes within the Legal Services organisation. This role will oversee multiple interconnected projects and workstreams, ensuring that business objectives are achieved through effective planning, governance, stakeholder management, and execution.
The role focuses on coordinating transformation initiatives that include change management, workflow optimisation, technology implementations, systems integrations, product release management, and organizational change activities. The Portfolio Manager will work closely with Legal Services, Product Management, Engineering, Operations, and Internal and External...
We are seeking a high-caliber Senior Enterprise Account Executive to lead our next phase of market expansion. In this role, you won't just manage a pipeline—you will ace strategic transformation for enterprise clients across HR, payroll, and procurement domains. Utilizing structured methodologies like MEDDICC or Sandler, you will navigate intricate stakeholder landscapes, leverage cross-functional expertise, and shape compelling points of view that unlock long-term value and growth.
Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms.
The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice.
OneAdvanced is seeking a Head of Product to lead the strategy and delivery of its Neighbourhood and Urgent Care propositions within its Health & Care portfolio. The successful candidate will be responsible for realising the neighbourhood health strategy, connecting care around the patient, and joining up the dots across the product set.
This is a hybrid role based out of our York or Birmingham office, with the expectation that the successful candidate will attend the office weekly or monthly as required.
We're seeking an experienced and high-performing Account Manager to join our growing Legal team. This is an opportunity for a commercially minded, proactive individual who thrives on building trusted relationships, creating long-term customer value, and delivering measurable commercial outcomes.
You'll take ownership of a defined portfolio of strategic legal sector customers, helping them maximise the value of their investment in OneAdvanced while supporting their transition from legacy technologies to our next-generation IQ Legal platform.
Success in this role is built on understanding each customer's long-term objectives, identifying opportunities...
This is a strategic role built for someone with deep, real-world knowledge of the UK legal market - not for a career product marketer. We're looking for someone who has lived and breathed law firms: who understands how fee earners, partners, and legal ops teams actually work, what keeps them up at night, and how legal businesses win and lose clients.
As Senior Product Marketing Manager, you will own and be responsible for the creation and delivery of the product marketing strategy for the Legal Commercial Unit - building a long-term strategic plan and associated...
OneAdvanced, is seeking an accomplished Senior Legal Counsel to join our dynamic Commercial Legal Team on a permanent basis. You will play a pivotal role in supporting the business deliver against its growth ambitions across the UK, Ireland, and APAC, encompassing all its commercial sectors. You will oversee a team of legal professionals and commercial managers, provide strategic legal advice, and manage complex commercial contracts. Your expertise will ensure compliance, mitigate risks, and drive the company's growth while maintaining our commitment to legal and ethical standards.
We're looking for a hands-on Boomi Integration Specialist to own the health and stability of our integration landscape. You'll be the first line of defence for data sync issues across our core platforms, driving ticket resolution down to near-zero through proactive monitoring, root cause analysis, and continuous improvement.
This role is critical during revenue-sensitive periods, month-end, quarter-end, where you'll be expected to operate with urgency, precision, and calm...
We are seeking an experienced and visionary leader for our Data Eco-System Team, you will lead a group of technicians, data engineers and analysts. You will work with business stakeholders in other departments and drive operational excellence into our delivery. You will be a self-starter, have worked to mature a data environment which has many conflicting demands on a small team. Someone not afraid to roll their sleeves up, maybe you have been a Deputy and you are looking for the next step up.
The role reports to our Head of Core Business Systems. As our technical expert, mentor, and strategic thinker who plays a pivotal role in enabling data-driven decision-making across the organization. This role...
At OneAdvanced, we're building technology that powers the world of work.
We're looking for a technically curious, customer-focused Solutions Architect who is ready to take the next step in their career. Whether you're an experienced Solutions Architect looking to broaden your impact or an emerging Principal Architect wanting greater ownership, this is an opportunity to shape complex customer solutions whilst growing...
We’re seeking an experienced Marketing Manager to execute customer-centric, ABM-led campaigns that drive demand generation, nurture existing relationships, and uncover cross-sell and white space opportunities. Reporting to the Head of Marketing ANZ, you’ll collaborate with local sales and account teams to deliver integrated marketing initiatives that fuel pipeline growth and align with business objectives and our overall strategy.
As part of a small and collaborative team, you’ll play an important role in executing marketing plans across different verticals. Your focus will be on delivering campaigns that generate new leads, nurture existing relationships, and support business growth. While cross-selling is a key priority, the role also...
We’re looking for a Senior Service Transition Manager to lead the successful transition of IT services for one of OneAdvanced’s highest-priority customers, while also supporting other key strategic accounts and programmes where needed.
You’ll own the end-to-end transition process, ensuring new and changed services move smoothly into live operation with minimal disruption and maximum stability. From planning and governance through to testing, deployment, and operational readiness, you’ll make sure every transition is delivered to a consistently high standard.
At OneAdvanced, we help businesses innovate, unlock opportunities, and transform with confidence. Join a supportive, high-performing environment where your work has real impact.
We’re looking for a confident and experienced Senior Project Manager to join our Managed Services Business Unit within Professional Services. You’ll lead the full project lifecycle, work closely with customers, and deliver successful outcomes across cloud, infrastructure, and workplace transformation projects.
Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Technical Operations function underpins this mission by delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors.
We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide preventative management and incident response across infrastructure, cloud and modern workplace services.
As a Systems Engineer within our 24x7 Operations function, you will be a capable all-rounder, providing...
