We are seeking a highly motivated and organized individual to join our software company as a Senior Sales Support Specialist. A Senior Sales Support Specialist plays a crucial role in ensuring smooth sales operations and customer satisfaction. As a critical member of our team, you will be responsible for providing operational support to the sales team, providing troubleshooting assistance and support for our Platinum and Gold accounts with complex customer resolution aligned to our Commercial Units.
If you are highly customer focussed, curious and are passionate about delivering an exceptional customer and business experience, then we would love to hear from you.
The IT Service Relationship and Continuous Improvement Manager is responsible for managing and improving the relationship between ITSM its internal and external stakeholders. This role focusses on ensuring that IT services meet the needs and expectations of OneAdvanced and its customers, while also driving continuous improvement initiatives to enhance the efficiency and effectiveness of IT service delivery. This role will report into the Head of PMO & Business Acceptance.
Advanced are looking for a Systems Administrator to join the CRM Application Team within the Business Technology department. Working as part of a small team you will be responsible for managing the standard integrated suite of applications across Advanced, ensuring day-to-day accessibility and optimal functionality. The role will be primarily focused on Salesforce with some exposure to NetSuite and other applications.
This is a hybrid role, split between working from home and our central Birmingham office (located in the Mailbox).
This is a key role in Advanced's Digital Experience Team within Advanced’s CMO function.
You will be joining Advanced at a time of significant change but also of huge opportunity as we transition from a lead generation approach to delivering an end to end SAAS customer journey through an all-new website that will scale and grow as Advanced does.
You will play an important role in the development and execution of internal communication programs to keep employees informed about the company's vision, goals, and milestones. You will collaborate with teams and functions to support the business mission and drive engagement.
Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment in a role that matters.
We are looking for an experienced Microsoft SQL server DBA to join an existing team managing high profile, large enterprise ITO customers.
Lead the Indirect Tax function to effectively and efficiently deliver, in conjunction with our outsourced providers, all
aspects of global indirect tax compliance and related advisory matters. The key objectives of the role are to:
i) Ensure Advanced Group meets all of its indirect tax obligations in all jurisdictions of operation.
ii) Implement and maintain an indirect tax control and governance framework that reduces risk inherent
in key VAT/GST/sales tax processes and ensures technical accuracy of all returns.
iii) Partner with the Tax Director and other key stakeholders (Group FC, Head of Legal, Head of HR,
Business Leads) to ensure indirect tax is considered in all Business Transformation/Reorg initiatives.
You will be part of a small team of 4, reporting into the Tax Director.
We're in search of a User Researcher passionate about understanding the behaviours, needs, and motivations of our customers. Your insights will have a direct impact on product decisions, driving enhancements in our user experience. Collaborating with UX Designers, Product Managers, and Service Designers, you'll be a pivotal voice in ensuring our offerings resonate with our users.
Are you looking for an opportunity to unlock your potential and embark on a dynamic career path in sales?
We are seeking highly motivated, ambitious and success-driven individuals to join our innovative Sales Development team here at Advanced. As a Sales Development Representative, you will play a pivotal role in spearheading the company’s growth through identifying, nurturing, and cultivating relationships with potential customers.
Please note, This is a Fixed Term contract for 7 months, and will be an office-based role with 5 days a week in our Birmingham office located in the Mailbox.
Our new Learning and Development team have an exciting opening for a highly driven senior learning profile, who is motivated to develop our talent and help our leaders reach their full potential.
Do you have a strong combination of growth drive, love of facilitating engaging learning experiences and a creative mindset? Then you might be the one we are looking for.
Please note this is a hybrid Birmingham role.
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As an .Net Application Developer / Architect, you will be responsible for designing, developing, and deploying web based application using .Net programming languages such as C# and Visual Basic .Net. You should also have some experience or knowledge of developing cloud-based solutions using Microsoft Azure. You will work with clients to understand their business requirements, translate them into technical specifications, and implement scalable, secure, and cost-effective solutions. You will also collaborate with other developers to ensure best practices, standards, and guidelines are followed.
The Senior Azure Cloud Engineer role provides delivery of Azure solutions and early life support of Microsoft Azure cloud environments for an existing Advanced Managed Services customer. This exciting role requires an innovative individual taking current knowledge and previous experience to deploy new solutions together with improving existing environments.
There will be a strong focus on DevOps, including,
- Developing version-controlled Infrastructure as Code (IaC) with Terraform
- Building, supporting, and running YAML deployment pipelines
- Conducting pull requests and contributing to peer reviews of engineer’s code
Communication and collaboration are paramount in this role, you will work closely with a variety of internal and external business stakeholders and will be continually engaged and collaborating.
This role can be home based on in one of our UK Offices.
The Project Manager within the PMO and Business Acceptance team plays a critical role in driving organizational success by ensuring the successful delivery of projects that align with strategic objectives and meet stakeholder expectations. This position offers opportunities for professional growth and development within the organization's project management function.
This role involves collaborating with stakeholders, coordinating resources, and ensuring that projects are delivered on time, within budget, and according to quality standards. The Project Manager will utilize project management methodologies, tools, and techniques to drive successful project outcomes and contribute to the overall strategic objectives of the organization.
As Senior Benefits Administrator you will play a pivotal role in shaping and executing our global benefits strategy. You will collaborate cross-functionally to ensure that OneAdvanced's benefit offerings are aligned with our business objectives while providing valuable support and guidance to our employees across all our international locations.
The National Will Register® is the Law Society’s endorsed provider of a national Will Register and is chosen, endorsed and used by the public, legal profession, law firms, PI insurers, Government agencies, charities and other associated sectors and organisations to Register Wills and Search for Wills. We seek an experienced individual to fulfil an Administrative position in a small, hardworking and friendly team. This full-time position will play an integral role in the ongoing and growing customer service aspect of our business, and the core services our company offers. For more information click here: https://www.nationalwillregister.co.uk/
An excellent opportunity has become available for a talented Project Manager to champion delivering technical projects on time and within budget and weave various Services into compelling business systems for our clients.
Are you a graduate looking for an opportunity to unlock your potential and embark on a dynamic career path in sales?
We are seeking highly motivated, ambitious and success-driven individuals to join our innovative Sales Development team here at Advanced. As a Sales Development Representative, you will play a pivotal role in spearheading the company’s growth through identifying, nurturing, and cultivating relationships with potential customers.
Please note that this is an office-based role with 5 days a week in our Birmingham office located in the Mailbox.
We are looking for an experienced Technical Support Engineer who will be based at one of our customer’s sites in the London area to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.
An exciting opportunity has arisen for an ambitious individual to join our growing Procurement team. This important role will focus on increasing our strategic IT procurement capability, transforming the way we work, and delivering opportunities that drive EBITDA improvement. We are passionate about our potential and are looking for someone who will be instrumental in helping develop our talent, be a champion for procurement and who is motivated to build strong relationships with our technology teams.
This is an exciting, challenging, hands on role where you will make a significant contribution to a dynamic and fast-growing business.
An exciting opportunity to join the team as a Product Manager, taking the charge on one of our Cloud products, HR. The product manager will prepare commercial & go-to-market plans for the product and execute these plans (all the way from business and marketing plan, through development, handover to sales and support, beta launch, full launch and beyond) to ensure commercial success of each product and maximizing overall return for stakeholders.
This role will require a mix of business & product management know-how as well as a strong drive to understand the wider Advanced Product set and their target markets, in order to deliver innovative platform solutions. This role will be remote/home-based.
Advanced are looking for a skilled and passionate Lead Salesforce Architect and Platform Owner. This exciting role will see the successful candidate design and build technical and scalable solutions to fit business goals during a period of transformation.
This role will require fortnightly travel to our Central Birmingham head office.
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An exciting opportunity to join the team as a Product Manager, taking the charge on our flagship SaaS product in the Financial Management Solutions (FMS) portfolio. The product manager will prepare commercial & go-to-market plans for the product and execute these plans (all the way from business and marketing plan, through development, handover to sales and support, beta launch, full launch and beyond) to ensure commercial success of each product and maximizing overall return for stakeholders.
This role will require a mix of FMS, business & product management know-how as well as a strong drive to understand the wider Advanced Product set and their target markets, to deliver innovative platform solutions. This role will be remote/home-based.
Entry level role to manage major incidents for customers, ensuring all necessary communications are carried out, coordinating and aligning all necessary resources to allow timely resolution of major incidents and maintaining customer satisfaction in the execution of our services to resolve major incidents
Please note: This role is based in our York office 5x days a week.
Are you interested in starting a career within IT? Join a fast-paced service desk environment that is passionate about delivering excellent customer service, resolving customer issues and involved in all aspects of technical support.
This is a vital role for the organisation which requires a pro-active and hands-on qualified accountant to support the Group Financial Control team to develop up-to-date processes, policies and controls to ensure that the Group continues to accurately report its financial performance and position. The Group is executing an exciting and ambitious growth strategy and a critical part of this role is to ensure that the Group continues to have effective financial controls and accurate reporting. This role will have 2-3 direct reports.
As an experienced Senior HR Data Analyst, you will play a pivotal role in transforming our People organisation into a data-driven powerhouse. Your primary responsibility will be to lead our people analytics capabilities, providing actionable insights that drive strategic decision-making. This is an individual contributor role, and you’ll have the opportunity to shape our data strategy, establish real-time dashboards, and create beautiful visualisations that empower our department, managers, and leadership.
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An excellent opportunity has become available for a talented, highly organised, and efficient candidate, early in career, to join our professional services customer delivery team.
As a project co-ordinator, you will play a key role in driving the velocity of professional services projects, supporting both project managers and technical consultants in the delivery of projects to Advanced ITO customers.
Please note, this role is based in our York office.
We are seeking a talented individual to join our IT Services team, where the purpose of this role will be to report to the IT Service Delivery Manager, in which it will be the interface between the Project Delivery Teams into the live Service Support Teams. You will liaise between business owners, project managers, design teams, operations teams, and our partners / suppliers communicating between all key stakeholders to ensure the smooth and successful implementation of new services, executed to high quality standards.
We are seeking an experienced Business Development Manager to join our dynamic team and contribute to our continued growth. The ideal candidate will have proven experience selling Software as a Service, and be able to articulate value and outcome based solutions to business problems across the areas of People Management, Financial Management, Spend and Governance Software. We are looking for a sales professional who can identify market growth opportunities, developingC-level relationships, successfully acquire new clients, and deliver annual recurring revenue growth for Advanced.
As an experienced Senior People Data Specialist, you will play a pivotal role in transforming our People organisation into a data-driven powerhouse. Your primary responsibility will be to lead our people analytics capabilities, providing actionable insights that drive strategic decision-making. This is an individual contributor role, and you’ll have the opportunity to shape our data strategy, establish real-time dashboards, and create beautiful visualisations that empower our department, managers, and leadership.
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The Senior MI Analyst will be responsible for providing accurate and timely sales, financial and operational data to support business decisions. This role will require the candidate to be highly analytical, detail-oriented, and possess excellent communication skills.
Develop and maintain financial and operational models and reports/dashboards to monitor key O2C and P2P performance indicators ensuring these are produced to agreed deadlines and quality.
Passionate about delivering positive transformation in the education sector?
We're seeking a passionate and dynamic professional to join our team of experienced Account Manager’s within our Independent Training Provider team, to drive growth whilst continuing to shape the future of our customers by building valuable strategic partnerships with key decision-makers and senior stakeholders.
This pivotal role offers a compelling blend of challenge and fulfilment, empowering you to promote and deliver the future of education technology, while thriving in a dynamic and success-driven organisational culture.
If you're driven, passionate, and ready to thrive in a vibrant and successful leading software company, this role is for you.
Passionate about delivering positive transformation in the Further Education sector?
We're seeking a passionate and dynamic professional to join our team of experienced Account Manager’s to drive growth whilst continuing to shape the future of our customers by building valuable strategic partnerships with key decision-makers and senior stakeholders.
This pivotal role offers a compelling blend of challenge and fulfilment, empowering you to promote and deliver the future of education technology, while thriving in a dynamic and success-driven organisational culture.
If you're driven, passionate, and ready to thrive in a vibrant and successful leading software company, this role is for you.
Passionate about delivering positive transformation in the Higher Education sector?
We're seeking a passionate and dynamic professional to join our team of experienced Account Manager’s to drive growth whilst continuing to shape the future of our customers by building valuable strategic partnerships with key decision-makers and senior stakeholders.
This pivotal role offers a compelling blend of challenge and fulfilment, empowering you to promote and deliver the future of education technology, while thriving in a dynamic and success-driven organisational culture.
If you're driven, passionate, and ready to thrive in a vibrant and successful leading software company, this role is for you.
At Advanced, we are the leading software provider for the legal market, and due to our continued growth and the acquisition of the National Will Register- Certainty, we are looking for a success driven sales professional to join our legal sales team as an Account Manger to drive their accounts to utilise our services to the maximum.
The National Will Register is chosen, endorsed and used by the public, legal professionals, law firms, PI insurers, Government agencies, charities and other associated sectors and organisations to register and search for wills.
The role would be suitable for anyone with recent business development experience.
We are looking for a technically minded professional to join our business! Primarily based around Microsoft technologies this Technical Consultant role is primarily focused on the deployment of Microsoft Azure based solutions to our customers. You will also deploy our own software solutions, providing technical pre-sales assistance to our Account Managers.
We are looking for someone who is comfortable with undertaking commissioning and on-site deployment of hardware.
The is a hybrid role with the ability to work from home, but will also have some in-office days and occasionally includes an element of travel to customer site visits.
#LI-KW1
This is a vital role for the organisation which requires a pro-active and hands-on qualified accountant to support the Group Financial Control team to develop up-to-date processes, policies and controls to ensure that the Group continues to accurately report its financial performance and position. The Group is executing an exciting and ambitious growth strategy and a critical part of this role is to ensure that the Group continues to have effective financial controls and accurate reporting. This role will have 2-3 direct reports.
This is a key role in Advanced's Digital Experience Team within Advanced’s CMO function.
You will be joining Advanced at a time of significant change but also of huge opportunity as we transition from a lead generation approach to delivering an end to end SAAS customer journey through an all-new website that will scale and grow as Advanced does.
As part of the Customer Services management team, the Service Desk Team Manager (SDTM) is responsible for all activity related to the efficient and effective provision of services to meet the requirements of customer contractual obligations for Service Desk.
Leading the team for management service activity, alongside the other Service Management team acts as the single point of contact for the provision of service desk service lines.
Are you a tech-savvy, innovative communications specialist ready to make a substantial impact? We are seeking a seasoned Senior Executive for our Internal Communications team. In this role, you'll not only shape our communication strategy but also define the future of our internal communications by leveraging cutting-edge technology and programs
Please note this is a hybrid Birmingham role
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We are looking for an experienced Technical Support Engineer who will be supporting customer’s sites mainly in the north east of England to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.
You will be required to travel to different client sites across the UK.
As an .Net Application Support Developer, you will be responsible for supporting, developing, and deploying web based application using .Net programming languages such as C# and Visual Basic .Net. You should have some experience or knowledge of developing cloud-based solutions using Microsoft Azure. You will work with clients to understand their issue / bug, translate them into technical specifications, investigate the issue and implement the solution. You will also collaborate with other developers to ensure best practices, standards, and guidelines are followed.
To deliver our Advanced 3.0 strategy we need great people. We put our Employee Value Proposition at the heart of our People agenda as we believe the culture at Advanced is unique & makes us special. We need to ensure that our value proposition is consistently delivered and reinforced in every aspect of our employee and candidate journey. To do this we’ll need to attract the right and the best people, retain and nurture them by providing a great employee experience. The role of Employer Brand is critical to this.
This role sits within our People Experience function and is responsible for the development, delivery and management of the Advanced Employer Brand across the business. With a global remit you’ll work in close co-operation with the people centres of excellence such as Talent Acquisition, Culture and Learning & Development to support the embedding of our Employer Brand throughout the employee lifecycle.
Oversee and manage major incidents for customers, ensuring all necessary communication is carried out, coordinating and aligning all necessary resources to allow timely resolution of major incidents and maintaining customer satisfaction in the execution of our services to resolve major incidents
Reporting to the Lead Operations Analyst the Associate Data Analyst will be working as a key member of the Finance team. We are seeking a highly motivated individual to join our team as an Associate Data Analyst. In this role, you will be responsible for assisting with the analysis of existing business data through various data sources, as well as providing assistance and support to the Sales Account Management team.
Please note: This is a hybrid role & based in our York office 2-3 days per week.
Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment in a role that matters.
Due to continued growth, we are looking for a confident CCNP/ level networking consultant to join the Managed Services business unit within Advanced.
As a senior network consultant, you’ll have the opportunity to work across a broad range of networks and networking technology that we manage on behalf of our customers. You’ll be an aspiring architect, who still enjoys the day to day of technical delivery. You’ll have a varied role working mainly on technical delivery and implementation, but also supporting our presales team with initial scoping and estimating and working on both high- and low-level designs for customers.
We are seeking a skilled and passionate DevOps Engineer to work on Delivery and support of cloud platform for Advanced Products. This exciting role requires an
innovative individual taking previous experience to identify opportunities to automate and
improve existing and new cloud platform builds primarily on AWS platform.
This position is remote in UK.
We are looking for a techno/functional consultant with Dynamics 365 CE and Power Platform skills to deliver solutions for our customers based on Microsoft Dynamics CRM and Power Platform.
The Dynamics CRM Consultant will be responsible for planning, designing, building, testing and maintaining solutions for customers based on Dynamics CRM CE modules and Power Platform. The key focus of the role will be capturing user requirements, creating design documents, configuring and customising Dynamics module and also extending the platform using development technologies like .net and javascript.
We are looking for a technically minded professional to join our business! Primarily based around Microsoft technologies this Technical Consultant role is primarily focused on the deployment of Microsoft Azure based solutions to our customers. You will also deploy our own software solutions, providing technical pre-sales assistance to our Account Managers.
We are looking for someone who is comfortable with undertaking commissioning and on-site deployment of hardware.
The is a hybrid role with the ability to work from home, but will also have some in-office days and occasionally includes an element of travel to customer site visits.
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The SIAM Technical Account Manager is an important leadership role operating as the Technical Lead within Account Teams for our key Managed Services customers. In this role you will be responsible for governance and leadership, ensuring contractual requirements are met and we deliver an excellent service.
You will be accountable for the supplier management, oversight of theservice health and its improvement through continual technical innovation, lifecycle management and technology roadmap.
Through high quality communication and collaboration with your customer and stakeholders, you will drive change to existing solutions and bring in new innovations. You must be able to articulate and demonstrateconstantly to the customer the value of your role and the service we provide.
