Advanced is seeking a highly skilled and enthusiastic Salesforce Integration and CPQ Team Lead. In this dynamic role, you’ll be responsible for designing and constructing technical solutions that align with business objectives during a transformative phase.
The Technical Account Manager is an important leadership role operating as the Technical Lead within Account Teams for our key Managed Services customers. In this role you will be responsible for governance and leadership, ensuring contractual requirements are met and we deliver an excellent service.
You will be accountable for the service health and its improvement through continual technical innovation, lifecycle management and technology roadmap.
Through high quality Communication and collaboration with your customer and internal stakeholders, you will drive change to existing solutions and bring in new innovations. You must be able to articulate and demonstrate constantly to the customer the value of your role and the service we provide.
Manage and develop existing Accounts. They are a mixture of outsourced SaaS, managed hosting, and full IT outsourcing accounts.
Key Responsibilities
• Develop and maintain a key account plan (KAM) to achieve individual sales target
• To manage Advanced’s account management sales process from initial opportunity through
to the securing of the client purchase order and ensure a successful transition into Advanced
operations
• Pro-actively generate and close new business opportunities, through the existing Advanced
client base
• Develop multi-level relationships within the account
• The ability to build effective relationships both internally and externally will be a key part to
your success, so you must be able to demonstrate a range of influencing styles and techniques
• Maintain a high level of understanding of the Advanced managed service sales value
proposition and to be able to present these in context to the client need
• The Account Director plays an essential team-leading role, delegating projects and monitoring
workflow
• Carry out effective business meetings with existing clients/prospects including; meeting
preparation, agenda setting, meeting management, specify client needs, understand client
pains, articulate case studies and anecdotes, differentiate from the competition when
challenged, and create solutions aligned to the customer’s business challenges and close to
the next stage
• Produce sales proposals and deliver sales presentations, providing accurate and timely sales
forecast information to the Head of Account Management and Sales Director when required
• To develop and maintain knowledge and experience of relevant IT technologies and services
• Ability to manage client expectations to ensure that Advanced is able to deliver the required
levels of service
• To be aware of and comply with Advanced’s ITIL and ISO accreditations
• To adhere to the company Environmental Policy and procedures and to ensure that
Environmental impacts are minimised
• Additional duties require advising senior management on the progress of accounts,
monitoring budgets and profits
The Head of Infrastructure is a pivotal role responsible for overseeing the design, implementation, and maintenance of an organisation's IT infrastructure. This role requires a blend of technical expertise, strategic thinking, and leadership skills to ensure the company's infrastructure supports its current and future needs while adhering to best practices and security standards.
We are seeking an experienced and dynamic New Business Sales Manager to lead our SDR team and drive revenue growth for our organisation. The ideal candidate will be responsible for developing and implementing strategic sales development plans, managing a team of sales development representatives, and fostering strong relationships with clients and partners. The New Business Sales Manager will play a key role in identifyingand qualifying new business opportunities, expanding market presence, and achieving sales targets.
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Part of the Group Finance Team, this role reports directly to the head of FP&A and has responsibility for supporting both the business and other finance teams. This entails the delivery of timely & accurate month end reporting, business intelligence and insightful actionable analytics. The information provided ultimately helps to shape the future of the business, driving commercial performance & delivery of the financial plan. This position is critical in supporting the Group FP&A Cycle.
We are seeking an experienced and dynamic Sales Development Team Leader/Manager to lead our SDR team and drive revenue growth for our organisation. The ideal candidate will be responsible for developing and implementing strategic sales development plans, managing a team of sales development representatives, and fostering strong relationships with clients and partners. The Sales Development Team Leader/Manager will play a key role in identifying and qualifying new business opportunities, expanding market presence, and achieving sales targets.
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We are looking for a customer obsessed Support Operations Team Lead to drive this culture in our teams and to ensure our customers receive excellent service through the management of a service desk and client site based operations across one or more customer contracts.
The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that encompass the Advanced core values along with identifying opportunities for service improvement and efficiencies.
As part of the Customer Services management team, the Service Delivery Team Manager (SDTM) is responsible for all activity related to the efficient and effective provision of services to meet the requirements of customer contractual obligations for Service Delivery.
Leading the team for management service activity, alongside the other Service Delivery Team Managers (SDTM) acts as the single A365 point of contact for the provision of service delivery service lines.
We are looking for a customer obsessed Support Operations Team Lead to drive this culture in our teams and to ensure our customers receive excellent service through the management of a service desk and client site based operations across one or more customer contracts.
The successful candidate will maintain a focus on Continual Service Improvement by ensuring development of people within their team in both skillset and attributes that encompass the Advanced core values along with identifying opportunities for service improvement and efficiencies.
We are looking for an experienced Technical Support Engineer who will be based at one of our customer’s sites in the London area to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.
We are seeking a highly motivated and organized individual to join our software company as a Senior Sales Support Specialist. A Senior Sales Support Specialist plays a crucial role in ensuring smooth sales operations and customer satisfaction. As a critical member of our team, you will be responsible for providing operational support to the sales team, providing troubleshooting assistance and support for our Platinum and Gold accounts with complex customer resolution aligned to our Commercial Units.
If you are highly customer focussed, curious and are passionate about delivering an exceptional customer and business experience, then we would love to hear from you.
The IT Service Relationship and Continuous Improvement Manager is responsible for managing and improving the relationship between ITSM its internal and external stakeholders. This role focusses on ensuring that IT services meet the needs and expectations of OneAdvanced and its customers, while also driving continuous improvement initiatives to enhance the efficiency and effectiveness of IT service delivery. This role will report into the Head of PMO & Business Acceptance.
This is a key role in Advanced's Digital Experience Team within Advanced’s CMO function.
You will be joining Advanced at a time of significant change but also of huge opportunity as we transition from a lead generation approach to delivering an end to end SAAS customer journey through an all-new website that will scale and grow as Advanced does.
You will play an important role in the development and execution of internal communication programs to keep employees informed about the company's vision, goals, and milestones. You will collaborate with teams and functions to support the business mission and drive engagement.
Advanced is a business that embraces innovation, enabling its customers to seize every opportunity and transform their business. Life at Advanced begins in an exciting environment in a role that matters.
We are looking for an experienced Microsoft SQL server DBA to join an existing team managing high profile, large enterprise ITO customers.
Lead the Indirect Tax function to effectively and efficiently deliver, in conjunction with our outsourced providers, all
aspects of global indirect tax compliance and related advisory matters. The key objectives of the role are to:
i) Ensure Advanced Group meets all of its indirect tax obligations in all jurisdictions of operation.
ii) Implement and maintain an indirect tax control and governance framework that reduces risk inherent
in key VAT/GST/sales tax processes and ensures technical accuracy of all returns.
iii) Partner with the Tax Director and other key stakeholders (Group FC, Head of Legal, Head of HR,
Business Leads) to ensure indirect tax is considered in all Business Transformation/Reorg initiatives.
You will be part of a small team of 4, reporting into the Tax Director.
We're in search of a User Researcher passionate about understanding the behaviours, needs, and motivations of our customers. Your insights will have a direct impact on product decisions, driving enhancements in our user experience. Collaborating with UX Designers, Product Managers, and Service Designers, you'll be a pivotal voice in ensuring our offerings resonate with our users.
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Are you looking for an opportunity to unlock your potential and embark on a dynamic career path in sales?
We are seeking highly motivated, ambitious and success-driven individuals to join our innovative Sales Development team here at Advanced. As a Sales Development Representative, you will play a pivotal role in spearheading the company’s growth through identifying, nurturing, and cultivating relationships with potential customers.
Please note, This is a Fixed Term contract for 7 months, and will be an office-based role with 5 days a week in our Birmingham office located in the Mailbox.
Our new Learning and Development team have an exciting opening for a highly driven senior learning profile, who is motivated to develop our talent and help our leaders reach their full potential.
Do you have a strong combination of growth drive, love of facilitating engaging learning experiences and a creative mindset? Then you might be the one we are looking for.
Please note this is a hybrid Birmingham role.
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As an .Net Application Developer / Architect, you will be responsible for designing, developing, and deploying web based application using .Net programming languages such as C# and Visual Basic .Net. You should also have some experience or knowledge of developing cloud-based solutions using Microsoft Azure. You will work with clients to understand their business requirements, translate them into technical specifications, and implement scalable, secure, and cost-effective solutions. You will also collaborate with other developers to ensure best practices, standards, and guidelines are followed.
As an .Net Application Developer / Architect, you will be responsible for designing, developing, and deploying web based application using .Net programming languages such as C# and Visual Basic .Net. You should also have some experience or knowledge of developing cloud-based solutions using Microsoft Azure. You will work with clients to understand their business requirements, translate them into technical specifications, and implement scalable, secure, and cost-effective solutions. You will also collaborate with other developers to ensure best practices, standards, and guidelines are followed.
The Senior Azure Cloud Engineer role provides delivery of Azure solutions and early life support of Microsoft Azure cloud environments for an existing Advanced Managed Services customer. This exciting role requires an innovative individual taking current knowledge and previous experience to deploy new solutions together with improving existing environments.
There will be a strong focus on DevOps, including,
- Developing version-controlled Infrastructure as Code (IaC) with Terraform
- Building, supporting, and running YAML deployment pipelines
- Conducting pull requests and contributing to peer reviews of engineer’s code
Communication and collaboration are paramount in this role, you will work closely with a variety of internal and external business stakeholders and will be continually engaged and collaborating.
This role can be home based on in one of our UK Offices.
The Project Manager within the PMO and Business Acceptance team plays a critical role in driving organizational success by ensuring the successful delivery of projects that align with strategic objectives and meet stakeholder expectations. This position offers opportunities for professional growth and development within the organization's project management function.
This role involves collaborating with stakeholders, coordinating resources, and ensuring that projects are delivered on time, within budget, and according to quality standards. The Project Manager will utilize project management methodologies, tools, and techniques to drive successful project outcomes and contribute to the overall strategic objectives of the organization.
As Senior Benefits Administrator you will play a pivotal role in shaping and executing our global benefits strategy. You will collaborate cross-functionally to ensure that OneAdvanced's benefit offerings are aligned with our business objectives while providing valuable support and guidance to our employees across all our international locations.
The National Will Register® is the Law Society’s endorsed provider of a national Will Register and is chosen, endorsed and used by the public, legal profession, law firms, PI insurers, Government agencies, charities and other associated sectors and organisations to Register Wills and Search for Wills. We seek an experienced individual to fulfil an Administrative position in a small, hardworking and friendly team. This full-time position will play an integral role in the ongoing and growing customer service aspect of our business, and the core services our company offers. For more information click here: https://www.nationalwillregister.co.uk/
This is a fantastic entry level opportunity to work closely with our Project Management teams and to gain exposure to a variety of different teams across the business.
Are you a graduate looking for an opportunity to unlock your potential and embark on a dynamic career path in sales?
We are seeking highly motivated, ambitious and success-driven individuals to join our innovative Sales Development team here at Advanced. As a Sales Development Representative, you will play a pivotal role in spearheading the company’s growth through identifying, nurturing, and cultivating relationships with potential customers.
Please note that this is an office-based role with 5 days a week in our Birmingham office located in the Mailbox.
We are looking for an experienced Technical Support Engineer who will be based at one of our customer’s sites in the London area to provide technical support across desktop, mobile, networking and other IT infrastructure systems. You will be customer obsessed and able to demonstrate this through all your work ensuring we deliver an excellent service and meet agreed SLAs.
An exciting opportunity has arisen for an ambitious individual to join our growing Procurement team. This important role will focus on increasing our strategic IT procurement capability, transforming the way we work, and delivering opportunities that drive EBITDA improvement. We are passionate about our potential and are looking for someone who will be instrumental in helping develop our talent, be a champion for procurement and who is motivated to build strong relationships with our technology teams.
This is an exciting, challenging, hands on role where you will make a significant contribution to a dynamic and fast-growing business.
An exciting opportunity to join the team as a Product Manager, taking the charge on one of our Cloud products, HR. The product manager will prepare commercial & go-to-market plans for the product and execute these plans (all the way from business and marketing plan, through development, handover to sales and support, beta launch, full launch and beyond) to ensure commercial success of each product and maximizing overall return for stakeholders.
This role will require a mix of business & product management know-how as well as a strong drive to understand the wider Advanced Product set and their target markets, in order to deliver innovative platform solutions. This role will be remote/home-based.
Advanced are looking for a skilled and passionate Lead Salesforce Architect and Platform Owner. This exciting role will see the successful candidate design and build technical and scalable solutions to fit business goals during a period of transformation.
This role will require fortnightly travel to our Central Birmingham head office.
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An exciting opportunity to join the team as a Product Manager, taking the charge on our flagship SaaS product in the Financial Management Solutions (FMS) portfolio. The product manager will prepare commercial & go-to-market plans for the product and execute these plans (all the way from business and marketing plan, through development, handover to sales and support, beta launch, full launch and beyond) to ensure commercial success of each product and maximizing overall return for stakeholders.
This role will require a mix of FMS, business & product management know-how as well as a strong drive to understand the wider Advanced Product set and their target markets, to deliver innovative platform solutions. This role will be remote/home-based.
The successful candidate will be accountable for managing strategic relationships with our high growth potential customers principally to facilitate retention and drive revenue growth through up-sell and cross sell of the entire advanced software portfolio. You will need to demonstrate the correct behaviours and activity levels of a strategy focused account manager who can develop relationships at key stakeholder level including c-suite and influence decision making. You will also need to demonstrate to identify key market insights and trends within their customer base and feed these back into the business to help shape our GTM. The business has ambitious growth targets and the ideal candidate will be able to demonstrate the ability to use these skills to drive revenue growth
Please note, This role is a hybrid position, with a minimum of 2 days per week in our Birmingham office.
Entry level role to manage major incidents for customers, ensuring all necessary communications are carried out, coordinating and aligning all necessary resources to allow timely resolution of major incidents and maintaining customer satisfaction in the execution of our services to resolve major incidents
Please note: This role is based in our York office 5x days a week.
This is a vital role for the organisation which requires a pro-active and hands-on qualified accountant to support the Group Financial Control team to develop up-to-date processes, policies and controls to ensure that the Group continues to accurately report its financial performance and position. The Group is executing an exciting and ambitious growth strategy and a critical part of this role is to ensure that the Group continues to have effective financial controls and accurate reporting. This role will have 2-3 direct reports.
As an experienced Senior HR Data Analyst, you will play a pivotal role in transforming our People organisation into a data-driven powerhouse. Your primary responsibility will be to lead our people analytics capabilities, providing actionable insights that drive strategic decision-making. This is an individual contributor role, and you’ll have the opportunity to shape our data strategy, establish real-time dashboards, and create beautiful visualisations that empower our department, managers, and leadership.
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An excellent opportunity has become available for a talented, highly organised, and efficient candidate, early in career, to join our professional services customer delivery team.
As a project co-ordinator, you will play a key role in driving the velocity of professional services projects, supporting both project managers and technical consultants in the delivery of projects to Advanced ITO customers.
Please note, this role is based in our York office.
We are seeking a talented individual to join our IT Services team, where the purpose of this role will be to report to the IT Service Delivery Manager, in which it will be the interface between the Project Delivery Teams into the live Service Support Teams. You will liaise between business owners, project managers, design teams, operations teams, and our partners / suppliers communicating between all key stakeholders to ensure the smooth and successful implementation of new services, executed to high quality standards.
We are seeking an experienced Business Development Manager to join our dynamic team and contribute to our continued growth. The ideal candidate will have proven experience selling Software as a Service, and be able to articulate value and outcome based solutions to business problems across the areas of People Management, Financial Management, Spend and Governance Software. We are looking for a sales professional who can identify market growth opportunities, developingC-level relationships, successfully acquire new clients, and deliver annual recurring revenue growth for Advanced.
Come on board with OneAdvanced as a Marketing Technology Specialist and take charge of supercharging our marketing efforts for maximum growth.
In this role, you'll work closely with of our revenue operations team, shaping strategies, processes, and technologies that drive our campaigns, lead generation, and overall revenue performance.
Join us and be part of shaping the future of our marketing operations during a period of exciting growth and transformation.
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As an experienced Senior People Data Specialist, you will play a pivotal role in transforming our People organisation into a data-driven powerhouse. Your primary responsibility will be to lead our people analytics capabilities, providing actionable insights that drive strategic decision-making. This is an individual contributor role, and you’ll have the opportunity to shape our data strategy, establish real-time dashboards, and create beautiful visualisations that empower our department, managers, and leadership.
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The Senior MI Analyst will be responsible for providing accurate and timely sales, financial and operational data to support business decisions. This role will require the candidate to be highly analytical, detail-oriented, and possess excellent communication skills.
Develop and maintain financial and operational models and reports/dashboards to monitor key O2C and P2P performance indicators ensuring these are produced to agreed deadlines and quality.
Passionate about delivering positive transformation in the education sector?
We're seeking a passionate and dynamic professional to join our team of experienced Account Manager’s within our Independent Training Provider team, to drive growth whilst continuing to shape the future of our customers by building valuable strategic partnerships with key decision-makers and senior stakeholders.
This pivotal role offers a compelling blend of challenge and fulfilment, empowering you to promote and deliver the future of education technology, while thriving in a dynamic and success-driven organisational culture.
If you're driven, passionate, and ready to thrive in a vibrant and successful leading software company, this role is for you.
Passionate about delivering positive transformation in the Further Education sector?
We're seeking a passionate and dynamic professional to join our team of experienced Account Manager’s to drive growth whilst continuing to shape the future of our customers by building valuable strategic partnerships with key decision-makers and senior stakeholders.
This pivotal role offers a compelling blend of challenge and fulfilment, empowering you to promote and deliver the future of education technology, while thriving in a dynamic and success-driven organisational culture.
If you're driven, passionate, and ready to thrive in a vibrant and successful leading software company, this role is for you.
Passionate about delivering positive transformation in the Higher Education sector?
We're seeking a passionate and dynamic professional to join our team of experienced Account Manager’s to drive growth whilst continuing to shape the future of our customers by building valuable strategic partnerships with key decision-makers and senior stakeholders.
This pivotal role offers a compelling blend of challenge and fulfilment, empowering you to promote and deliver the future of education technology, while thriving in a dynamic and success-driven organisational culture.
If you're driven, passionate, and ready to thrive in a vibrant and successful leading software company, this role is for you.
At Advanced, we are the leading software provider for the legal market, and due to our continued growth and the acquisition of the National Will Register- Certainty, we are looking for a success driven sales professional to join our legal sales team as an Account Manger to drive their accounts to utilise our services to the maximum.
The National Will Register is chosen, endorsed and used by the public, legal professionals, law firms, PI insurers, Government agencies, charities and other associated sectors and organisations to register and search for wills.
The role would be suitable for anyone with recent business development experience.
We are looking for a technically minded professional to join our business! Primarily based around Microsoft technologies this Technical Consultant role is primarily focused on the deployment of Microsoft Azure based solutions to our customers. You will also deploy our own software solutions, providing technical pre-sales assistance to our Account Managers.
We are looking for someone who is comfortable with undertaking commissioning and on-site deployment of hardware.
The is a hybrid role with the ability to work from home, but will also have some in-office days and occasionally includes an element of travel to customer site visits.
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This is a vital role for the organisation which requires a pro-active and hands-on qualified accountant to support the Group Financial Control team to develop up-to-date processes, policies and controls to ensure that the Group continues to accurately report its financial performance and position. The Group is executing an exciting and ambitious growth strategy and a critical part of this role is to ensure that the Group continues to have effective financial controls and accurate reporting. This role will have 2-3 direct reports.
This is a key role in Advanced's Digital Experience Team within Advanced’s CMO function.
You will be joining Advanced at a time of significant change but also of huge opportunity as we transition from a lead generation approach to delivering an end to end SAAS customer journey through an all-new website that will scale and grow as Advanced does.
